FREE AUS STANDARD SHIPPING ON ALL ORDERS $99 + ABOVE

  

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FAQ

While our journey to discover the best materials for our collections will be an ongoing one, our number one focus is to challenge the fashion paradigm that animal products are essential for the design process.

Currently, Sans Beast bags + wallets are made from Eco PU. Polyurethane (PU) is a highly resilient, flexible and durable material, used as a coating to give textiles a wide variety of properties including the ability to be water-resistant and anti-bacterial.

The PUs we sought when building our raw material repertoire were NIPUs (non-isocyanate PUs). They’re called eco-friendly (Eco-PU) because they are not using toxic levels of chemicals to make them.  They adhere to the stringent chemical standards of REACH Prop65 (the Californian Toxic Enforcement Act of 1986).

We do not use any animal products in the manufacture of our range, and we are PETA certified.

The beauty of our products is not only that they are cruelty free, but they are easy to care for.  Simply wipe any EcoPU SB products with a damp, lint free cloth and you’re done.  Remember never to use any household cleaners on your SB products, as they are often abrasive and may damage or discolour your item.   

We use different PU materials in the collection & for anything with a nap (faux suede for example), we suggest a coat or two of a waterproofing spray. 

If ordered by 2pm Monday to Friday we'll get your order out the same day. If you're ordering over a glass of red wine late at night, we'll have your order despatched the following business day.

**Please note delivery delays may occur during high volume and peak periods as our team is hardworking but tiny**

All orders are shipped by Australia Parcel Post from our Melbourne HQ and information relating to tracking & delivery will be sent to you via email as soon as your goods have been shipped.

Sans Beast is available in a selection of stockists + online stores - view the full list of stores here.

You can also see the full Sans Beast range at our studio at Clik Collective, Unit 11, 1-7 Elizabeth Street, Kensington where you can view, try on + purchase onsite.

We offer free standard domestic shipping on full priced orders over $99.

The welcome 10% discount is eligible for one use on full priced purchases over $100. If you meet the requirements for the discount and it is still not working, please email us at studio@sansbeast.com

We understand shopping online can sometimes be hard. Whilst we are confident you will love your Sans Beast item/s, if for some reason you are unhappy, we will gladly offer a refund (less original shipping cost) with the following criteria being met:

Your return must be initiated within 7 days of receiving your item.

Your item/s must be returned to Sans Beast HQ in its original packaging, with dust cover bag, brand new, unworn, undamaged and with its original tags still attached, within 14 days of your original order date. 

Returns of items that have the tags removed will not be accepted.

Sale items are final sale and cannot be returned for exchange or refund unless deemed faulty. Please also note that the cost of shipping will not be reimbursed for change of mind returns.

Our studio is at Unit 11, 1-7 Elizabeth Street, Kensington, Victoria.  You are welcome to visit us to pick up your purchase - just let us know your intentions by requesting a studio appointment at studio@sansbeast.com & we'll ensure we're ready for you!

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