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Festive Season Shipping Cutoffs + Trading Hours

Closeup image of a tan Sans Beast canvas tote, overflowing with wrapped gifts.

 

Australia Post advise the following send dates for the best chance of a pre Christmas arrival - please remember these dates aren't guarantees. Our best advice is to get in early to avoid Christmas morning disappointment, as couriers continue to deal with high volumes.

Australia:

Standard parcels - Friday 15 December (*9 Dec for NT)

Express Post - Tuesday 20 December (*16 Dec for NT)

International:

Asia (most of) - November 21

US – November 28

UK + most of Europe – December 2

NZ – Dec 2

We also offer express international shipping with DHL - costs will be calculated at checkout + delivery timeframes are between 3-10 days depending on the destination.  Taxes/duties are calculated at checkout + added to your order where applicable. 

Our full shipping information can be found here.

Studio Christmas Trading Hours

You are welcome to visit us at our Sans Beast Studio if you are a local.  We are located at Unit 6, 62 Fallon Street Brunswick, Victoria, AU. Our showroom + warehouse are both located here, allowing for trying on + purchasing onsite.  Gift wrapping is available on request. 

Regular studio trading hours:

Weekdays - 10-6

Saturday - 11-4

December studio trading hours:

Saturday Dec 3 - a special studio event will be held.  Details to follow soon. 

From Wednesday December 21st, the studio will have extended opening hours until Christmas.

Weekdays - 10-8

Saturday - 10-4

Christmas Eve Saturday Dec 24th - 10-5

Sunday Dec 25th Christmas Day - closed

Monday Dec 26th Boxing Day - closed

Tuesday Dec 27th (public holiday) - closed

 

Returns + Exchanges for the Christmas period:

During the festive season, our return period is extended to 30 days. Goods must still be unworn + undamaged to be returned.

Please contact us at studio@sansbeast.com to advise if you will be returning your goods, then follow the below directions for return address.  Be sure to include your name + order number on your parcel so we can quickly identify you + speed up the process. 

+ Your item/s must be returned to Sans Beast HQ at Unit 6, 62 Fallon Street, Brunswick Victoria 3056 Australia in its original packaging, with dust cover bag, brand new, unworn, undamaged and with its original tags still attached, in protective postal packaging. Please share tracking information with us at studio@sansbeast.com.

+ Returns of items that have the tags removed will not be accepted.

+ It's important to use the original packaging when returning items, to ensure they are not squashed or damaged in transit. Damaged items will not be refunded or exchanged.

+ If you wish to return a gift, you will need to provide the purchaser's name and order number. Any refund will be applied to the purchaser's original method of payment.

+ Sale items are final sale and cannot be returned or exchanged unless deemed faulty.  Please choose wisely.

+ We do not offer free returns, therefore return postage must be covered by the buyer.

Christmas Trading Hours + Shipping Cutoff | Sans Beast